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Terms & Conditions
THE
TERMS AND CONDITIONS SET OUT BELOW ARE APPLICABLE TO ALL TRANSACTIONS ON THIS
WEBSITE.
Agreement
We will only accept an order from you when your payment has been successfully
completed. All goods remain our property until paid for in full.
Service
This service is made available only to adults who are at least 18 years old. By
accepting this Agreement, you certify to us and all others that you are an
adult.
Contract Formation
No contract will subsist between you and Phonejammer.com for the sale by it to
you of any goods on our website unless, and until, we accept your order and
dispatch the goods to you. We reserve the right at all times, without notice to
you, to refuse, at our sole discretion, to supply any goods ordered by you.
Use of our Website
Any information found on our website is intended for guidance purposes only. The
website, price and availability of information are subject at our discretion to
change, without notice to you. Any such changes will apply to subsequent orders
by you. However, we provide a service to you as well as links to other websites
on an "as is" basis. We make no representations or warranties of any kind
(except when we are dealing with you as a consumer, as defined in Section 12 of
the Unfair Contract Terms Act 1977), express or implied, with respect to our
website or the information, content, materials or products included in our site
including, without limitation, warranties of merchantability and fitness for a
particular purpose. In addition, we do not represent or warrant that the
information accessible via this website is accurate, up to date, uninterrupted
or error-free. You hereby expressly warrant that you are satisfied as to the
suitability of the goods for your own specific purposes and that they are not
sold to you on a trial basis.
Radio Transmission Laws
The use of cellular telephone jamming equipment is prohibited in some countries.
It is the responsibility of you, the customer, to ensure that you have the legal
right to import these products before purchasing from us. Upon purchasing, you
become wholly liable for any legal issues that may occur as a result of the
importation and/or use of these products in the destination country.
(i) You understand that:
a. Jammers are not marketed for sale for use in the United States and/or to any
customers residing within United States jurisdiction.
b. Jammers are not marketed for sale for use in any other jurisdiction in which
such marketing and/or use may be prohibited by law and/or to any customers
residing within any such jurisdictions.
c. Use of the jammers is prohibited by United States law and the jammers have
not received authorisation by the FCC for use within the United States
jurisdiction.
d. Contravention of United States law and the FCC rules may result in a fine
and/or imprisonment.
And
(ii) That, in placing this order or making this purchase, you are not
contravening the laws of the United States or any other jurisdiction and you
will not, by your further actions in completing this purchase, contravene the
laws of the United States or any other jurisdiction.
In accordance with the above, Phonejammer.com will not knowingly arrange or
otherwise facilitate the import of its products into the United States
jurisdiction and will not be held responsible for any prohibited import of its
products of which it has either no knowledge or control.
Indemnity
You acknowledge that you are solely responsible for the use to which you put our
service and all information and data that you obtain from our website and all
warranties, conditions, undertakings, representations and terms, whether
express or implied, statutory or otherwise, are hereby excluded to the fullest
extent permitted by law.
Except in respect of liability for death or personal injury arising out of
negligence, we hereby disclaim and exclude to the fullest extent permitted by
law all liability for any loss or damage whatsoever and howsoever arising,
including consequential, special, incidental or any other indirect loss or
damage. Our liability to you in all circumstances shall not exceed the price
which you paid for the goods.
Copyright
Our website design, layout, look, appearance and source code, software and all
other material used on our website are protected by the copyright of
Phonejammer.com. All rights reserved.
We give you permission to electronically copy and print in hard copy format any
portion of this website for the sole purpose of placing an order with us or for
using this website as a means to shop on-line. Thus anything which you download
and print from our website is for your personal use only. Any other use of any
of the materials on our website, including modification, publication,
distribution or republication in any format whatsoever, without having obtained
our written permission, is strictly prohibited.
Typographical Errors
In the event that any of our goods are listed at an incorrect price due to
typographical error, error in pricing information from our suppliers or due to
any omission on our behalf or for any other reason whatsoever, we shall have the
right to refuse to accept any order from you or to cancel any order received
from you based on the incorrect price, whether or not the order has been
accepted. In either event, we reiterate that an order will only be accepted by
us as a legally binding contract once the goods ordered by you have been
dispatched to you by us.
Description of Goods
We warrant that goods at the time of delivery will correspond to the description
given by us. As all of the goods that we sell are of a technical nature, it must
be appreciated by you that it is not practical to publish detailed
specifications for all of these goods. You should note that all images,
descriptive matter, specifications and advertising are solely for the purpose of
giving an approximate description of the goods. Detailed and more comprehensive
information will be available from the original manufacturer's brochures and
websites. If you buy goods from us which have no published technical
specifications, then it will be your responsibility to ensure that any such
goods ordered are suitable for your intended purpose.
Business Customers
If you are a business customer, you shall ensure that the goods ordered are
suitable for your business and that they meet your required specifications. We
recommend that any goods that are used for business purposes be covered by
appropriate insurance. We cannot be held liable to you or any third party for
any loss or damage arising whatsoever and howsoever, including consequential,
special, incidental or any other indirect loss or damage. Our liability to you
in all circumstances shall not exceed the price which you paid for the goods.
Payment
When completing your order, you must provide us with the exact same address and
telephone number that your credit bank has on file for you. We will only begin
to process your order once the transaction on your credit/debit card has been
properly authorized by your bank.
Availability of Goods
Goods are subject to availability. As we offer an extensive range of goods,
these are subject to manufacturer's stock availability and delivery dates made
according to the manufacturer's own delivery dates. We will make every effort to
deliver goods within the estimated timescale. In the event that we are unable to
supply the goods to you, we will inform you of this as soon as possible. A full
refund will be given to you.
Price
The price you pay is the price displayed on our website at the time we receive
your order. We will try to ensure that at all times, prices on our website are
accurate. However, errors may occur. If we discover an error in the price of
goods ordered by you, we will advise you as soon as possible and give you the
option of either reconfirming your order at the correct price or cancelling it.
If we are unable to contact you, we will treat the order as cancelled. Should
you cancel, you will receive a full refund.
Delivery
We will make every effort to deliver goods on the delivery date. However, delays
will occasionally occur. We shall not be liable for any damage or loss
(including consequential loss) occasioned to you or to any third party arising
directly or indirectly out of any failure on our behalf to meet any estimated
delivery date.
· Unless otherwise agreed, we may deliver by installments, and any delay,
default or non-delivery in respect of any installment will not entitle you to
cancel the remainder of your agreement with us.
· Should you fail to pay for any installment or delivery when due, you hereby
authorize us to withhold further deliveries to you, and you shall also be liable
for any costs incurred by the supplier relating to such goods which the supplier
has had to withhold.
· We will only deliver the goods to the address stated, and you should make all
arrangements necessary to take delivery of the goods whenever they are tendered
for delivery. All goods must be signed for by an adult aged 18 years or over
upon delivery.
. Please allow 28 days from the date your order was dispatched (this
excludes Saturdays, Sundays, & bank holidays). If your good/s still remain
undelivered, please comply with the following procedure: contact your local
postal sorting office. In 90 percent of cases, an attempt has been made to
deliver the good/s. If no one was present to sign for the delivery, the good/s
will have been returned to the postal sorting office depot, where they will be
stored for a period of 5-10 days. If, after this period of time, the good/s have
still not been collected, they will be either destroyed by Customs or returned
to us at their discretion (returned post can take up to 5 weeks). Customer
services will endeavour to locate your goods.
Cancellation of Orders
Orders cancelled by you after dispatch of the goods will be subject to a
handling fee which shall cover our reasonable re-stocking and administrative
costs.
Our Return Policy and Procedure
Unwanted Goods
You may return unwanted goods to us if they are returned within 7 days of having
been delivered. It is a pre-condition to our acceptance of these unwanted goods
that they are returned in an unused condition, complete, unopened and in
re-saleable condition. It will be your responsibility to pay for the carriage
cost of returning the goods to us;
In order to return the goods to us, you must first obtain a Return for Material
Authorization (RMA) number from our customer services department. This can be
obtained by e-mailing sales@phonejammer.com, stating the invoice number and the
reason for returning the goods;
The return will be authorized once the RMA number is issued, and you should then
return the goods. It is your responsibility to ensure that the goods reach us
safely and in satisfactory condition. We recommend that you take out insurance
coverage and that the goods should be sent by recorded or registered post or
with a reputable carrier. We cannot accept liability for goods that are damaged
in transit and would recommend that you ensure that the goods are sufficiently
packaged to prevent this happening;
Goods must be returned to the address given in the email;
Refunds will be credited to your account by the original method of payment, but
you should allow 5 working days for the refund to be fully processed.
Damaged or Incorrect Goods
Should you receive goods which have been damaged during transit or if they do
not correspond with the description of the ordered goods, then you should e-mail
our customer services department at sales@phonejammer.com within 7 days of the
invoice date;
The customer services department will issue an RMA number and, depending on the
circumstances, a replacement will be dispatched to you and the damaged or
incorrect item will be collected on delivery.
We cannot accept liability for goods that are damaged in transit that we collect
from you on delivery and would recommend that the goods are sufficiently
packaged to prevent this happening.
Goods must be returned to the address given in the email.
In the event that you do not wish us to replace the goods, then you may return
the same and we will issue you a full refund. You should note that a full refund
will only be issued if the goods that are returned are unused, complete,
unopened and in a re-saleable condition.
Return Where There is a Warranty
In the unlikely event of goods being defective, we have established a returns
procedure which has been set up to cause you the least possible inconvenience:
You should initially contact our technical support staff by e-mail on info@phonejammer.com
who should in the first instance be able to confirm whether or not the goods are
faulty. It may be that you are referred to the manufacturer of the goods and in
such an instance, they will deal directly with you. We will advise them of all
necessary contact information.
If the faulty goods need to be returned to us, an RMA number must first be
obtained from our customer services department by e-mailing sales@phonejammer.com,
advising them of the invoice number and a description of the actual fault in the
goods.
When the RMA number is issued, you will also be informed of the best method for
delivering the goods to us. The method of delivery that we recommend for the
delivery of the goods will depend on the type of goods. When returning the
goods, we recommend that appropriate insurance coverage be taken out and that
the goods are sent either by recorded or registered post or by a reputable
carrier. For Customs, declare a value of $0 or no value.
We cannot accept liability for goods damaged in transit so it is necessary that
you package the goods satisfactorily to prevent this occurring.
The RMA number should be clearly marked by you on the outside of the package as
well as including a description of the actual fault, as this will speed up the
returns process. Upon receipt of the goods, we will test them for the reported
fault. If the goods are found to be faulty, a replacement will be sent to you.
However, if the goods are tested and found to be in working order, then they
will be returned to you and you will be responsible for the cost of carriage.
Faulty goods can be returned for a full refund within 28 days of the delivery
date. A full refund will only be issued if the goods are returned complete, and
you should include all manuals, cables, power supply, antennas and accessories
from the original delivery. We reserve the right to charge a reasonable handling
charge if the goods prove to be non-defective after testing;
goods must be returned to the address given in the email.
Jamming Range
Maximum jamming range is displayed on our web pages. Phonejammers’ performance
depends on the cellular network, and location of cell base stations or repeaters
may lower the jamming range of our products. We are not held responsible for
chargebacks for low jamming ranges due to the above issues.
Dead on Arrival
If the goods fall within our “dead on arrival“ (DOA) period of 14 days, a
replacement product will be offered to you.
Data Protection and Privacy Policy
Privacy issues are very important to us, given the current regulatory and
technical environment, and we are committed to protecting your privacy.
Use of Personal Data
We will collect information and use it for the following purposes:
When you place an order with us, we need to know your name, e-mail address,
delivery address, credit or debit card number and the card’s expiry date. We use
this information in order to process and run your account, for credit purposes,
marketing, market research and analysis, and to notify you of the status of the
order;
we also ask you for your telephone number which enables us to contact you
urgently in the event of there being a problem or query with your order;
should you enter a competition or other promotional feature on our website, we
may ask you for your name, address and e-mail address in order that we may
efficiently administer the competition and promotion as well as notifying the
winners
Protection of Personal Data
We have taken every possible precaution to create a secure environment to
protect the personal information supplied by you to us when making an order.
When an order is placed, we offer the use of a secure service. Essentially, we
have adopted the industry standard encryption methods in that the secure service
software (SSL) encrypts all information input before it is sent to us. In order
to comply with the Data Protection Act 1998 and for maximum peace of mind, we
can advise that we have implemented strict security procedures in relation to
the storage and disclosure of information which you have given to us for the
purpose of preventing unauthorized access. For security reasons and to protect
your right to privacy, we may occasionally request proof of identity from you
before disclosing any sensitive information to you or accepting any order from
you.
Cookies
Cookies are small pieces of information that websites transfer to your computer
hard drive for record-keeping purposes. Our cookies enable us to keep a record
of the items in your basket whilst you are on the site. You should note that
most web browsers automatically accept cookies, but you can usually change your
browser to prevent this.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others. We may
provide statistics or analytical records about our customers, sales, and traffic
patterns to reputable third party vendors but this information will not include
any personally identifying information about you. We employ third parties and
individuals to perform certain functions on our behalf. Examples of these might
be a courier delivering your goods to you, analysers of data, providers of
marketing assistance, processors of credit card payments and providers of a
customer services department. Please rest assured that those companies and
individuals who have access to any such personal information are not permitted
to use this information for any other purposes, and they are required to process
any such data in accordance with the Data Protection Act 1998.
Transfer of Data
The information that you enter may be transferred outside the European Economic
Area for the purposes of processing and maintaining your account with us. Any
transfer of personal information outside the European Economic Area will be done
so as to ensure that the information is processed only in accordance with our
privacy policy and in strict compliance with the Data Protection Act 1998.
Consent and Data Protection
By using our website, you irrevocably consent to authorizing us to collate,
collect and use this information. Any changes to our privacy policy will be
updated and posted on this page of our website.
Security and Use of Credit/Debit Cards
We cannot in any way be held liable in the event of any unauthorized use of
credit or debit cards.
Variation of Content
We hereby reserve the right, at our absolute discretion at any time and without
notice to you, to remove, amend or vary any of the content supplied in
connection with our service or which appears on any page of the website. In the
event of any amendment or modification being made, the same will be updated on
our site. You will accept these amended terms if you continue to access our
website and avail of our service after such notification.
Entire Agreement
These terms and conditions set out the whole of our agreement with you relating
to the service that we supply to you. They cannot be varied except in writing by
a director of Phonejammer.com. Any such variation shall be updated on the site.
More particularly, nothing said by any sales person acting by or on behalf of
Phonejammer.com should be understood or deemed to be a variation of these terms
and conditions or that by an authorized representation about the service that we
provide to you or the nature and quality of any goods that are advertised,
displayed or supplied to you. We shall bear no liability whatsoever for any such
representation being untrue or misleading.
Waiver
Our failure to insist upon strict performance of any provision of these terms
and conditions shall not be deemed to be a waiver of our rights or remedies in
respect of any present or future default by you in the performance or compliance
with any of these terms and conditions.
Severability
Any provision of these terms and conditions which is void or unenforceable will
be severed from the rest, which will remain in full force and effect.
Force Majeure
We will be released from our obligations under any agreement with you and we
will not be under any liability whatsoever to you in the event that we are
prevented or delayed from performing this agreement, (i.e. supplying or making
delivery of any goods to you) in the event of national emergency or prohibitive
governmental regulation or by any reason or cause beyond our reasonable control.
Notices
Any notice given under this agreement shall be delivered by hand or sent by
pre-paid first-class post or electronic mail in the case of either party.
Electronic mail shall be deemed to be delivered when it is sent.
Governing Law
Those who choose to access this website do so at their own risk and on their own
initiative and are responsible for compliance with applicable local laws. These
terms shall be governed by and construed in accordance with the U.K. Any dispute
under these terms shall be subject to the exclusive jurisdiction of the U.K
courts and, by using this website, you hereby submit to the non-exclusive
jurisdiction of such courts for such purposes and waive any and all objections
to jurisdiction or venue in such courts.
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